Privacy Policy

Last Updated: 23 August 2026

At Sri Tirumala International Courier, we respect your privacy and are committed to protecting the personal information you provide when using our website and courier services. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you contact us, request a quotation, book a shipment, or use our services, we may collect information such as:

Full name
Mobile or telephone number
Email address
Pickup and delivery addresses
Shipment and recipient details
Company or business information
Information provided through contact or enquiry forms
Any other information you voluntarily provide to us

We may also collect basic technical information such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use the information we collect to:

Respond to your enquiries and requests
Provide courier and logistics services
Process and coordinate shipments
Provide quotations and service information
Communicate with you regarding your shipment
Provide customer support
Improve our website and services
Maintain business and service records
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, courier partners, logistics partners, delivery personnel, or other parties involved in fulfilling your shipment.

Information may also be disclosed where required by law, legal proceedings, government authorities, or to protect our rights, customers, or business.

4. Payment Information

If payments are processed through a third-party payment provider, your payment information may be handled directly by that provider according to its own privacy policy and security practices.

We do not intentionally store complete payment card details on our website unless specifically required and lawfully permitted.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and improve the overall user experience.

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

9. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Sri Tirumala International Courier
Email: sritirumalaintlcourier@gmail.com
Phone: 93988 86816

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.